Terms

These terms cover the Live Captions web application provided by MyEvent Labs. By using the app you agree to them.

The service

Live Captions provides local browser transcription, optional translation and live caption distribution. It is a tool, not a guarantee of accuracy. Always have an operator monitor a live session and a fallback plan for a show-critical event.

Accounts and billing

You need an account to save sessions. Paid plans renew until cancelled. The Event pass is a one-off payment for a fixed window. Prices are in Australian dollars. Refunds are handled case by case; contact support.

Your content

You own the transcripts you create. You are responsible for having the rights to record and caption the audio you process. Do not use the service to capture people who have not consented.

Availability

The service is provided as is. We work to keep it available, but we do not promise uninterrupted service. Local transcription depends on your device, browser and model download.

Contact

Questions about these terms go to MyEvent Labs support. See the footer for the support link.